At fbabee, we believe that gambling should always be an enjoyable, controlled form of entertainment — never a source of financial stress or personal harm. This page outlines the tools, policies, and guidance we have put in place to help every player in Bangladesh gamble responsibly and safely.
fbabee is committed to maintaining the highest standards of responsible gaming for all players registered on our platform in Bangladesh. We provide a range of practical tools that give you direct control over your gambling activity, and our support team is available around the clock to assist any player who feels their gambling habits may be causing concern.
fbabee enforces a mandatory minimum age of 18 years for all players. Every new account undergoes age verification as part of our KYC process. Players who cannot verify their age will have their accounts suspended and any pending withdrawals held until compliance is confirmed.
fbabee allows you to set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be increased for a mandatory cooling-off period of 24 hours, protecting you from impulsive decisions during losing streaks.
You can configure maximum session durations so that fbabee automatically logs you out after a set period of continuous play. This built-in break mechanism helps prevent extended gambling sessions that can erode sound financial judgement and increase risk behaviour.
Need a short break? The fbabee time-out feature lets you suspend your account for a period of your choosing — 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, place bets, or make deposits. The time-out cannot be cancelled early.
For players who need a longer-term break, fbabee offers a formal self-exclusion option of 6 months, 1 year, 3 years, or permanent exclusion. Self-exclusion is processed within 24 hours of request. During self-exclusion, all marketing communications are also stopped immediately.
fbabee can send you regular pop-up reminders during active play sessions showing how long you have been playing and your net win or loss for the session. These reality checks are designed to keep you informed and in control so that gambling remains a measured leisure activity.
Every fbabee account comes equipped with a full suite of responsible gaming tools. Here is a detailed breakdown of what each tool does and how to activate it — all accessible from your account dashboard or by contacting our support team.
Set a maximum amount you can deposit over any 24-hour, 7-day, or 30-day rolling period. Limits can be lowered instantly but require a 24-hour review period to increase, ensuring you always have time to reconsider.
Cap the maximum amount you are willing to lose over a defined period. If your losses reach the set threshold, your account is automatically locked from further wagering until the limit period resets.
Restrict the total amount you can wager per session, per day, or per week. Wager limits apply across all games — slots, casino tables, live dealer titles, and sports markets including cricket BPL and T20 events.
Request complete exclusion from the fbabee platform for a minimum of 6 months up to a permanent ban. Contact [email protected] to activate. Once confirmed, exclusion cannot be reversed before the selected period ends.
Problem gambling can affect anyone regardless of income, background, or experience level. Recognising the early warning signs is the most important step toward getting back in control. If you identify with any of the indicators below, please reach out to our support team right away.
Gambling with money intended for essential expenses such as rent, food, utilities, or family needs.
Chasing losses by continuing to bet in an attempt to win back money you have already lost.
Hiding gambling activity from family members, friends, or colleagues out of shame or fear of judgment.
Spending increasing amounts of time gambling online, including late-night sessions that affect sleep patterns.
Experiencing strong emotional reactions such as anxiety, irritability, or restlessness when unable to gamble.
Taking out loans, selling possessions, or borrowing money specifically to fund gambling activity.
Neglecting work responsibilities, personal relationships, or hobbies because of time spent gambling.
Needing to bet larger and larger amounts to feel the same level of excitement or satisfaction.
The following questions are designed to help you reflect honestly on your gambling habits. If you answer "yes" to three or more of these questions, we strongly encourage you to use fbabee's self-exclusion tool or contact our support team for guidance.
Have you ever gambled more money than you originally planned to in a single session?
Have you ever felt the need to return to gambling the next day to try to win back money you lost?
Have you ever borrowed money or sold something of value in order to fund your gambling?
Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling?
Have you ever gambled as a way to escape from personal problems, stress, depression, or loneliness?
Have you ever hidden your gambling activity from family members, a partner, or close friends?
Has gambling ever caused you to neglect your work, studies, household responsibilities, or family obligations?
Have you ever gambled using money set aside for essential living expenses such as food, rent, or utilities?
If you answered "yes" to three or more questions, please contact our support team at [email protected] — we are here to help, not to judge.
Activating any of the responsible gaming tools on your fbabee account is straightforward. Follow the steps below or contact our 24/7 support team who can apply any limit or restriction on your behalf immediately.
Sign in to your fbabee account using your registered username and password via the fbabee Login page.
Navigate to the "Responsible Gaming" section within your account settings panel to view all available limit and exclusion options.
Select your preferred tool, enter the desired value or duration, and confirm. Restrictions take effect immediately. Limit reductions are instant; increases require a 24-hour review window.
If you are worried about your own gambling behaviour, or are concerned about someone close to you, do not hesitate to reach out. The fbabee support team is available 24 hours a day, 7 days a week, and all conversations are handled with complete confidentiality and without judgment.
Our dedicated responsible gaming support specialists are on hand around the clock. Whether you need help activating a limit, requesting self-exclusion, or simply want to talk through your concerns, we are ready to assist you promptly and discreetly.
Availability
24 hours a day — 7 days a week — 365 days a year
Response time: within 2 hours for urgent responsible gaming requests
While fbabee provides comprehensive in-platform tools, we also encourage players who need further support to seek guidance from independent organisations that specialise in problem gambling counselling and recovery programmes.
Protecting minors from accessing gambling services is a core responsibility at fbabee. We take a zero-tolerance approach to underage gambling and have implemented multiple layers of protection to enforce our strict 18+ policy.
All players must verify their age and identity as part of the fbabee KYC process before any withdrawal is processed. Players who cannot provide acceptable proof of age will have their accounts permanently closed and deposits returned.
If minors have access to your devices, we strongly recommend activating parental control software at the operating system or browser level. Keep your fbabee login credentials private and never share them with anyone, including family members under 18.
If you have reason to believe that a person under 18 years of age has accessed or registered on the fbabee platform, please report this immediately by emailing [email protected]. All reports are investigated promptly and treated with strict confidentiality.
Responsible gaming is the foundation of everything we do at fbabee. Explore our FAQ for more answers about account tools, visit the fbabee Casino for a safe and fair gaming experience, or log in to configure your personal limits right now.
Visit Our FAQ Explore fbabee Casino18+ only. Gambling involves financial risk. Please play within your means.