fbabee Privacy Policy

This Privacy Policy (the "Policy") describes how fbabee, operating the online casino and sports betting platform at https://fbabee.vip (the "Platform"), collects, uses, stores, shares, and protects your personal data when you visit, register on, or use any part of the fbabee Services.

fbabee is committed to handling your personal information with transparency, care, and respect. This Policy is written in plain English so that you can clearly understand your rights and our obligations. By creating an account or continuing to use the fbabee platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

This Policy should be read alongside the fbabee Terms & Conditions, which govern the overall relationship between you and fbabee. Where any provision of this Policy conflicts with the Terms & Conditions, this Policy shall prevail with respect to matters of data privacy.

For the purposes of applicable data protection principles, fbabee acts as the data controller in respect of all personal data collected through the Platform. As data controller, fbabee determines the purposes for which and the means by which your personal data is processed.

If you have any questions about how your personal data is handled, or if you wish to exercise any of your data rights described in Section 9 of this Policy, you may contact our designated data privacy point of contact using the details set out in Section 13.

3.1 Data You Provide Directly

When you register an account, complete identity verification, make a deposit, contact our support team, or otherwise interact with fbabee, you provide us with personal data that may include:

3.2 Data Collected Automatically

When you visit or use the fbabee platform, we automatically collect certain technical and behavioural data, including:

• Device & Access Data: IP address, device type, operating system, browser type and version, screen resolution, language settings, and time zone (Bangladesh Standard Time, UTC+6).
• Usage Data: Pages visited, features used, games played, bet amounts, session duration, click paths, and navigation patterns.
• Transaction Logs: A complete record of all deposits, withdrawals, bonus activations, and wagers placed on your account.
• Fraud Detection Data: Device fingerprint identifiers, login timestamps, failed login attempts, and unusual activity flags generated by our automated monitoring systems.

3.3 Data From Third Parties

In certain circumstances fbabee may receive personal data about you from third parties, including:

• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank) to confirm the status of transactions.
• Identity verification services used during the KYC process to cross-reference the documents you have submitted.
• Fraud prevention and AML screening providers to assess financial risk associated with your account activity.

fbabee uses the personal data we collect exclusively for the following stated purposes. We do not use your data for any purpose that is incompatible with the purpose for which it was originally collected without obtaining your prior consent.

• Account Management: Creating, maintaining, and securing your player account; processing login requests; applying responsible gaming tools you configure.
• Service Delivery: Processing your deposits and withdrawals; crediting and debiting your casino wallet; settling sports bets and game rounds; applying bonuses and promotions to your account.
• Identity Verification (KYC): Confirming your identity and age in compliance with anti-money laundering obligations and our 18+ policy before your first withdrawal is processed.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, multiple account registrations, bonus abuse, money laundering, and unauthorised account access.
• Legal Compliance: Meeting our obligations under applicable AML regulations, retaining transaction records for the required statutory period, and responding to lawful requests from regulatory or law enforcement authorities.
• Customer Support: Responding to your enquiries, resolving disputes, and providing technical assistance via live chat and email.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve game selection, page performance, payment flow, and overall user experience.
• Responsible Gaming: Monitoring gameplay patterns to identify early indicators of problem gambling and, where appropriate, proactively reaching out to offer support resources.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates by email or in-platform notification — but only where you have provided your consent to receive marketing communications, and only in relation to fbabee's own services. You may withdraw marketing consent at any time by contacting [email protected].

fbabee processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and fbabee — specifically to operate your account, process transactions, and deliver the gaming services you have requested.
• Legal Obligation: Processing is necessary to comply with applicable legal obligations, including AML regulations, record-keeping requirements, and responses to lawful authority requests.
• Legitimate Interests: Processing is necessary for fbabee's legitimate business interests, such as fraud prevention, platform security, and aggregated analytics for service improvement, provided those interests are not overridden by your privacy rights.
• Consent: Where we send you direct marketing communications or deploy non-essential cookies, we rely on your freely given, informed, and specific consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6.1 Service Partners

fbabee shares personal data with a limited number of carefully selected third-party service partners who assist us in delivering the fbabee Services. These partners are permitted to use your data only for the specific purpose for which it was shared and are contractually bound to maintain confidentiality and appropriate security standards. Categories of service partners include:

• Payment processing providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank)
• Identity verification and KYC service providers
• Fraud detection and AML screening platforms
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming, and others) — limited to data required for game session integrity
• Customer support platform providers
• Cloud hosting and infrastructure providers

6.2 Legal Disclosure

fbabee may disclose your personal data to competent regulatory, tax, or law enforcement authorities when required to do so by applicable law, court order, or lawful regulatory direction. We will inform you of such disclosure unless legally prohibited from doing so.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or substantially all of fbabee's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy before any transfer takes place.

7.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and to remember certain preferences or session information. fbabee uses cookies and similar technologies (local storage, session tokens) for the purposes described below.

7.2 Types of Cookies Used by fbabee

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain types, or delete cookies already stored on your device. Please note that disabling essential cookies will impair your ability to log in to your fbabee account and use core platform features.

fbabee retains personal data only for as long as is necessary for the specific purpose for which it was collected, or as required by applicable legal or regulatory obligations. The following retention periods apply as a general guide:

• Account Data: Retained for the duration of your active account relationship with fbabee, plus a minimum of 5 years following account closure to satisfy AML record-keeping obligations.
• Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in accordance with applicable financial record-keeping requirements.
• KYC Documents: Retained for 5 years from the date of verification or account closure, whichever is later, and securely deleted thereafter unless a longer period is required by law.
• Support Communications: Retained for 3 years from the date of the communication or the resolution of the relevant issue, whichever is later.
• Marketing Consent Records: Retained for the period during which consent is active, plus 2 years following withdrawal of consent as evidence of the consent lifecycle.
• Analytics Data: Retained in anonymised, aggregated form only; no identifiable personal data is retained beyond the active account period for analytics purposes.

Upon expiry of the applicable retention period, fbabee will securely delete or irreversibly anonymise the relevant personal data so that it can no longer be linked to you as an individual.

As a data subject, you hold the following rights in relation to your personal data held by fbabee. All requests to exercise these rights should be submitted in writing to [email protected] with the subject line "Privacy Request" and sufficient information to verify your identity.

• Right of Access: You have the right to request a copy of all personal data fbabee holds about you, together with information about how it is being used and with whom it has been shared.
• Right to Rectification: You have the right to request that fbabee correct any inaccurate or incomplete personal data held about you without undue delay.
• Right to Erasure: You have the right to request that fbabee delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected and no overriding legal obligation requires its retention.
• Right to Restriction: You have the right to request that fbabee restrict the processing of your personal data in certain circumstances, such as while the accuracy of the data is being contested.
• Right to Data Portability: You have the right to receive a copy of the personal data you provided to fbabee in a structured, commonly used, machine-readable format, and to request its transfer to another controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data where fbabee relies on legitimate interests as its legal basis, or where processing is for direct marketing purposes.
• Right to Withdraw Consent: Where fbabee processes your data on the basis of consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

fbabee implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:

• Transport Encryption: All data in transit between your device and fbabee servers is encrypted using TLS 1.2 or higher (256-bit SSL). Our platform enforces HTTPS exclusively; unencrypted HTTP connections are automatically redirected.
• Data Encryption at Rest: Sensitive personal data including KYC documents, payment details, and password hashes are stored using AES-256 encryption at rest.
• Access Controls: Access to personal data within fbabee's internal systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum permissions required to perform their role. All internal access is logged and subject to regular audit.
• Password Security: Player account passwords are stored as salted cryptographic hashes using a modern hashing algorithm. Plain-text passwords are never stored or transmitted.
• Intrusion Detection: fbabee operates continuous network and application-level monitoring to detect and respond to potential security incidents in real time.
• Regular Security Testing: fbabee conducts periodic penetration testing and vulnerability assessments of its platform infrastructure to identify and remediate potential security weaknesses proactively.

Notwithstanding the above measures, no method of electronic transmission or storage is 100% secure. If you believe your fbabee account has been compromised, please contact our support team immediately at [email protected] so that we can take appropriate protective action.

The fbabee platform is strictly intended for adults aged 18 years and above. fbabee does not knowingly collect, store, or process personal data from individuals under the age of 18. Age verification is a mandatory component of the fbabee KYC process, and all players are required to confirm that they meet the minimum age requirement at the point of registration.

If fbabee discovers that a player account belongs to an individual under the age of 18, the account will be suspended immediately, all associated transactions will be voided, and any funds in the account will be returned to the original payment source where technically possible. The relevant personal data will be securely deleted in accordance with our data retention policy for underage accounts.

If you have reason to believe that a minor may have accessed the fbabee platform, please contact us immediately at [email protected]. We take all reports of potential underage access seriously and will investigate promptly.

fbabee reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made to this Policy, we will notify registered players via email or via a prominent in-platform notification at least 14 days prior to the changes taking effect.

The effective date shown at the top of this document will be updated to reflect the date on which the most recent revision took effect. We encourage you to review this Policy periodically to stay informed about how fbabee protects your personal data. Your continued use of the fbabee platform after the effective date of any revised Privacy Policy constitutes your acknowledgement and acceptance of the updated terms.

If you do not agree to the revised Privacy Policy, you should cease using the platform and may request account closure by contacting [email protected] in accordance with the account termination provisions in the fbabee Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 9, please contact the fbabee privacy team using the details below. All communications should be submitted in English to ensure prompt and accurate handling.

• Email: [email protected]
• Subject Line for Privacy Requests: Privacy Request
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Acknowledgement within 5 business days; substantive response within 30 calendar days
• Platform: https://fbabee.vip